The seats are great, because not only is there adjustable lumbar support, but there's another adjustment that nicely squeezes you at the sides. The 10-way power driver's seat comes with a memory feature. His and hers key fobs allow each driver to program their own seat position; unlock the doors with your personal remote entry fob, and the seat slides to your position. This doesn't work when borrowing the spouse's keys, but you'll still be able to press a button near the armrest to get your seating position back. Buttons for the seat heaters are conveniently located here as well.
Front-row roominess and accommodations are essentially the same for the Escalade, ESV, and EXT. A big center console serves as a front armrest and opens in a couple of different ways to reveal storage areas. Two large cupholders, CD rack and coinholder are all in there. A power outlet inside the center console is handy for plugging in and storing cell phones and other accessories.
The dashboard is squarish, like a big flat tray. A leather-wrapped handgrip runs across the top of the dash on the passenger side with big stitching that faces out. Wood trim adds warmth. The instruments are stylish and look retro high-tech. A transmission temperature gauge is included, reassuring when towing. A new, jeweled wreath and crest horn-pad emblem is found on all 2004 models.
A new Platinum Edition Escalade ESV adds premium interior features and materials. The Platinum Edition has an ebony and shale dash, shale leather seating surfaces and pleated door panel bolsters. Walnut burl wood accents appear on the steering wheel, console, door pulls, window switch bezels and dashboard trim. Chrome trim highlights the steering wheel, speaker covers and gauge cluster, which features new graphics. New HVAC outlets have rubber thumbwheels and chrome-accented controls.
A message center provides status reports including total hours on the engine and miles driven during each of the previous seven days. (Good for checking up on teens, it even reports the top speed reached.) A computer in the center dash allows the driver to program such things as whether the locks operate automatically, how locking with the key fob is confirmed (horn, lights), whether the mirrors tilt when backing up, length of headlamp delay, etc. The steering-wheel audio controls are set into the center of the butterfly four-spoke burl wood trim wheel (but can't be reached by thumb).
GM's new climate controls work very well. They are easy to understand and operate yet quite sophisticated and allow fine-tuning of everyone's temperature. Likewise, the audio system works very well and the XM Satellite Radio is easy to operate. A six-disc CD changer mounted at the bottom of the center stack is convenient and easy to operate. OnStar is standard.
Second-row passengers have luxurious accommodations, regardless of model. The second row comes with seat heaters, climate controls, audio system controls, map lights, and adjustable vents. Captain's chairs come on most models, but a second-row bench is available for no charge. The captain's chairs give second-row passengers front-row comfort. Bench seats feature a center seatback that folds down to reveal a virtual fold-down table. Lift the vinyl top and there's a black felt compartment with little round recesses designed for the headphones. There's less legroom than you might expect in a vehicle this large, particularly if the front seat is moved all the way back. Second-row accommodations for the three models are nearly the same. ESV offers an additional half-inch of legroom over the standard Escalade and the EXT falls between them. Big hanging loops make climbing in and out of the second row easier.
Getting in and out of the third row is awkward, however. Leather-soled dress shoes slip on the trim when squeezing by the second row. Cadillac says the Escalade offers 3.5 more inches of rear-seat headroom than the Lincoln Navigator, and 9 inches more legroom. Still, it feels cramped back there. At least it's not stuffy. There's an A/C outlet on each side on the ceiling, and rear A/C and heating allow separate control of the temperature back here. The left side has a glovebox for third-row passengers with only a few fuses stored in there. Both sides have deep cupholders built into the wheel wells, limiting hip room on both Escalade and ESV. Three seatbelts are used, something not found on many SUVs, and child-seat tethers are in place.
The Escalade is at its best with four people and their cargo, with the third-row seat left at home in the garage. With all three rows of seats in place, an Escalade can, in theory, accommodate eight people, but they won't be terribly comfortable. Nor will each of them be able to bring along much more than a briefcase because with the third row in place there's only a foot of storage in the back. So it's no airport shuttle.
The Escalade ESV is a better choice for shuttling a crowd home from the airport. The ESV has 9 inches more legroom in the third row than the Escalade. And even with all three rows of seats occupied (seven or eight people), the ESV offers 45.7 cubic feet of cargo volume behind the third-row seat.
The third row folds up for additional cargo space and a little kickstand ensures it won't fall back down on Fido. The third row can be removed for still more cargo space and, fortunately, removing it is easy. A 50/50 split bench, each of the two third-row seats weighs 40 pounds. The second row can be folded down to provide a flat load floor, though the captain's chairs leave a space (hole) between them.
The cargo cover pops out more easily than most and can be conveniently stored along one side. For 2004, the sunroof and rear-seat entertainment system can be combined.
Passive safety equipment: The Escalade models have dual-stage frontal air bags for both driver and passenger. The system is designed to detect vehicle deceleration and provide an appropriate amount of air-bag inflation. The system senses crash severity and deploys the air bag with the primary (or lower) amount of inflation or with the primary and secondary (higher) amount of inflation. Also standard is an automatic passenger-sensing air bag system that automatically deactivates the passenger-side front air bag under certain conditions to help protect smaller occupants. The system assesses the size of the occupant in the seat, based on the measured weight in the seat cushion and tension in the belt system, if any. If these measurements are typical for a small occupant or a child in a booster seat, for example, the air bag is disabled. If they are typical for a larger occupant, the air bag is enabled. As no system is perfect, there is a tell-tale in the rearview mirror that lets the occupant know if the system is ON or OFF. Children are always safer in the back seat, however. Side-impact air bags are standard for both the driver and front passenger. In addition, side-impact door beams and energy-absorbing foam blocks on the interior help protect occupants against head injuries.
